Delete your data
Gearoenix VPN - Ultra Proxy · by Gearoenix Ltd
You can request deletion of the data associated with your device in Gearoenix VPN - Ultra Proxy at any time. The app is anonymous — there is no account — so deletion is keyed to your pseudonymous device identifier.
How to request deletion
- In the app (easiest): open Gearoenix VPN → Settings (gear icon, top-right) → Request data deletion. This opens a pre-filled email that already includes your device identifier.
- By email: write to usa-vpn-privacy@gearoenix.com with the subject "Gearoenix VPN — data deletion request" and include your device ID (find it in Settings → Your device ID → view & copy), so we can locate and purge your record.
What we delete
- Your pseudonymous device identifier.
- Your entitlement data — time balance, ad-reward credits, subscription status, and referral code / redeemed code.
- Your push token (if notifications were enabled).
- Any brief operational/connection metadata we still hold (session start/stop times, approximate data volume).
What is kept
- We keep no traffic or browsing logs — we never collect the sites you visit, your DNS queries, or your traffic contents, so there is nothing of that kind to delete.
- Aggregated, non-identifying statistics that cannot be linked back to you may be retained.
- Records we are legally required to retain (e.g. for fraud prevention or tax/billing) may be kept for the minimum period required by law.
How long it takes
We action deletion requests and remove your data within 30 days of receiving them.
Please note: deleting your data removes any earned or free connection time and cannot be undone.